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You’ve got questions we’ve got answers

Shipping

  • Where do you ship?
  • What are your shipping options?
  • Do you offer expedited shipping?
  • When will my order arrive?

Orders

  • I need to make some changes to my order.
  • Can I edit or cancel an order after it’s placed?
  • How do I track my order?
  • Can I place a custom order?
  • I just want to order a single packet of immi.
  • Help, my package is lost, stolen, or damaged!
  • Do you have samples?

Subscription

  • Is there a minimum timeline commitment for a subscription?
  • How do I cancel my subscription?
  • How do I update subscription billing information?
  • How do I update my subscription shipping address?
  • Can I add or change the products in my subscription?

Product

  • How is it possible to have ramen without carbs?
  • What are net carbs?
  • Is immi worth the price?
  • Is immi keto-friendly?
  • How long does immi last?
  • Will a serving of immi keep me full?
  • What exactly are natural flavors?
  • Is immi ramen vegan-friendly?
  • Is immi ramen gluten or grain free?
  • Are there any allergens?

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